Can't Find Address?
As you might have already figured out that we are not a restaurant, resort or hotel; we are an e-commerce platform, we are the link between customers and providers.
Good news is it's
2018 and not 2008 that you will have to go out of your comfort zone to
buy anything or get anything booked.
Just like you see photos and reviews on restaurant search and discovery sites without tasting it,
Just like you see movies trailers, reviews and book movie tickets on online ticketing platform,
Just like you book hotels by seeing the photographs and reviews without actually visiting the hotel,
something unexpected happens, these platforms are accountable and come
to your rescue, they help you with solution, refund or change in plan,
whichever applicable according to their terms.
In the same way, if you book with us, we help you in case of change in plan, refund, cancellation according to our terms. We are even accountable if you are not satisfied with the experience , and it is our responsibility to take actions to correct the experiences.
Now about address, our
business model is based on the convenience charges (2.2% Internet
Handling Charges will be levied soon), and if we just disclose the name
and address of the venues; which we have worked on in finding, creating a
rightly priced packages, having to get it booked for you just by
sitting in your home or office, and if customers book it physically, we
are killing our business model. We have mentioned area of the venue in
every packages and we'll mention the distance from the landmarks. Exact
name and address with Google Maps location will be sent to you after
your booking, and if something unexpected happens, we are here for you
to correct your experience.
About your doubts about online payments, if you are not using online payments regularly, you should educate yourself about online transaction, this is high time you should start transacting online, more than 10 crore people in India are registered on Flipkart (Source).
For any of the future transactions online on any website, if you see payment gateways like CCAvenue, Billdesk, Instamojo, PayPal, PayUMoney, PayZapp, PhonePe and many more, you can easily trust the website and transact online of any amount you feel like, if you don't get what you pay for you can complain about the payment gateway and they'll help you with the refund whenever applicable.
After reading this, if you still can not trust the process, take your friend's or relative's help, who is aware about the nature of e-commerce businesses and online platforms. If you still can't trust wait for 3-4 months and follow our page to see our customers' happy faces and reviews enjoying their special day, and all the best for your special day.