Frequently Asked Questions

About:


Q: What is www.CandleLightDinner.in?

A: CandleLightDinner.in is an e-commerce platform for finding and booking Candle Light Dinner in India. It is having the highest number of options for Candle Light Dinners in India. www.CandleLightDinner.in has tied-up with so many restaurants, resorts, hotels, event managers to provide its customers various options in different decorations, vivid food options, wide range of budget and great many venues to satisfy their needs.

Q: What does www.CandleLightDinner.in do?

A: CandleLightDinner.in is a trustful link between consumers and Candle Light Dinner providers, who connects the customers and providers and makes sure of the quality of the service by the provider.

Arrangements:


Q: Who does arrange the Candle Light Dinner?

A: Depending upon the package you select; restaurant, resort, hotel or event manager will arrange the Candle Light Dinner and will organize, decorate, provide space, provide food; whichever applicable. www.CandleLightDinner.in does not organize, decorate, provide space or provide food.

Address:


Q: Why I don't see the address of the Candle Light Dinner packages?

A: According to our company policies, the name and address will be disclosed after the booking. But you can see the area, which will help you in finalizing the package.

Communication:-


Q: Can I meet or talk with the provider?

A: Yes, after the booking you will receive the provider's name, contact details and address. You can talk or meet with the provider post booking for recommendations and customization.

Booking:


Q: How do I book my selected package on the website?

A: Once you finalize the package, enter the date and time you want to book for. Choose your ad-ons like cake, champagne, live musician; whichever applicable, your final price will be updated accordingly. Choose quantity 1 for 1 couple. Then add to cart, you can review your order after adding to the cart, confirm your order and click on checkout. You will be asked for your address, it is just for billing purpose. You will be redirected to CCAvenue payment gateway.


To see the step by step guidance of how to book, watch this video.


Payment:


Q: Which are the options I have for payment?

A: You can pay through debit card, credit card, netbanking, EMI, UPI, Jiomoney, PayTM, Freecharge, Mobikwik; whichever available.

Q: Can I have an EMI option for payment?

A: Yes, you can choose to pay in EMI. You will need credit card for EMI option. Interest will be as per your bank.

Q: Is my money safe?

A: Your payment will be made via CCAvenue payment gateway, which is used by 85% of e-commerce websites in India. Your money is yours until you get what you ordered for.

Confirmation:


Q: How do I get the confirmation of my payment and order?

A: Right after the payment, you will receive a message on the provided number and mail on the provided mail id. You will receive another confirmation message with venue, address and contact details of the provider. If in any cases, provider isn't able of delivering the order, you will be asked for modification.

Refund:

Q: Do I get a refund if the provider is unable to deliver my order?

A: Yes, if you want to cancel your order because of the inability of the provider to deliver your order, then 100% of your amount will be refunded.


Contact:

Q: Do I contact you?
A: We have nothing more to tell you or show you than in the website. Name and Address will be sent to you after the booking.  Please visit Trust page before calling us.

If you have still have questions,

Mail us at: hello.candlelightdinner@gmail.com


WhatsApp us on: +91 722 685 9900 for Inquiries and Suggestions

Call us on: +91 722 685 9900 for Bookings, Inquiries and Suggestions

                    (Monday-Friday: 10 AM to 6 PM for Bookings, Inquiries and Suggestions)

                    (Saturday-Sunday: Only for Same Day Bookings, No Inquiries and Suggestions)